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Charity launches two new free services to help support older people during coronavirus lockdown

Charity launches two new free services to help support older people during coronavirus lockdown

by Danielle Thompson (April 2020)

THE team at Age UK Lancashire have launched two new free services to help support older people during the coronavirus lockdown.

The team at the charity, with the support of local businesses and funding, have launched Good Day Calls and Support at Home.

Good Day Calls provide daily welfare phone calls to those who are living alone, have little support and may be feeling extremely anxious and lonely. A member of the charity’s fully trained team will call at a convenient time each day, seven days a week. They will check on an individual’s welfare, ensure they are up and about, are eating well, have all the groceries and prescriptions they need and have a chat to boost morale and reduce anxiety.

Support at Home is a service is for people who are not able to get out and have no other support available to them.

As part of this service, they can

- Do essential shopping

- Collect prescriptions or other essential items

- Carry out essential cleaning in your house

Due to high demand the Support at Home service will only be available to people who cannot do any of the above themselves or have no one who can do it for them. We aim to help the most vulnerable and isolated people during this time.

The charity’s chief executive Teri Stephenson said: “Since launching Good Day Calls we have already made 234 calls and feedback has been really positive. We really are making a difference and helping people through this difficult time.

“We would encourage anyone who is feeling lonely or worried to get in touch and access this service. We are here to support people so please do get in touch.”

The Good Day Calls service is free to access and is aimed at helping people who live alone and have limited opportunity to talk to family or friends.

To access this service for yourself, or perhaps a relative or friend you feel may benefit from a friendly phone call each day then contact 0300 303 1234 or email gooddaycalls@ageuklancs.org.uk

Find out more about all of their services at https://www.ageuklancs.org.uk or email advice@ageuklancs.org.uk

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