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Citizens Advice extends helpline opening hours

Citizens Advice extends helpline opening hours

by Danielle Thompson (May 2020)

CITIZENS Advice’s offices in West Lancashire have extended their digital and telephone service to help people during lockdown.

Although the drop-in centres remain closed to the public, all our services are operating on a digital and phone-only basis.

Their website – www.citizensadvicelancashire.org.uk – now also includes a new email referral service, Refernet, which allows them to direct you to the best support agency for your enquiry.

In addition to normal opening hours, their telephone Advice Line and their specialised Help To Claim line, for issues regarding Universal Credit, now also operate on Saturdays from 9am to 1pm. Their Advice Line number is 0344 245 1294. For support with Universal Credit claims, call 0800 144 8444.

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