LOCAL NHS leaders are reminding members of the public that the NHS is open.
Dr Peter Gregory, local GP and chair at NHS West Lancashire Clinical Commissioning Group (CCG), said: “We would like to remind local people in West Lancashire that the NHS is very much open and that many services will remain over the forthcoming Spring Bank Holiday weekend.
“If you or a loved one falls ill over the weekend you can access the right help that you need when you need it. This could be over the phone or online using the freephone 111 service or online with www.111.nhs.uk, minor ailments and conditions can be treated by accessing the walk-in centre in Skelmersdale or Urgent Treatment Centre or a local pharmacy, or if you feel that you need mental health support there is a 24/7 mental health crisis helpline available.
“Accessing services may feel a little different and you may be seen via video or phone, but face to face appointments do still happen when they are needed. We have shaped our services to keep you and our staff as safe as possible.
“If you are told you need to go to hospital, it is important you go. If you have an urgent appointment that has not been cancelled, please do still attend. If you’re concerned about any health issue, please do not hesitate to use your local NHS and just access services in the way you usually would.
“If you are shielding, please continue to follow Government guidance. You can still access the NHS remotely and they will advise you how they can support you safely”.
Over the forthcoming Spring Bank Holiday, which takes place on Monday 25 May 2020, many services will remain open so that you, or your loved ones can access help if you fall ill.
GP practices GP practices in West Lancashire will be closed on the Bank Holiday Monday. However, you can still speak to a GP with the GP Out of Hours service by dialling 111.
Walk in Centre and Urgent Treatment Centre Urgent Treatment Centre in Ormskirk and Walk-in Centre in Skelmersdale are open every day for pre booked appointments made over the phone in advance only over the Spring Bank Holiday weekend from 8am – 8pm and can treat minor injuries and minor illnesses. 01695 402 180. GPs are your first port of call to treat minor illnesses when they are open.
Medicine Please continue to order your prescriptions in the usual way and only order your repeat prescription if it is due in seven days.
The Prescribing Ordering Direct (POD) Service will be closed over the Spring Bank Holiday weekend.
If you, family, friends or neighbours are unable to collect your medicines, please call West Lancs Together on 0800 616 667 (Monday – Friday 9am – 5pm; 10am – 2pm on Saturday, Sunday and Bank Holidays) who may be able to organise delivery by a volunteer.
Community services All patients will be screened by phone first - contact the Single Point of Access with any queries: firstname.lastname@example.org 0300 247 0011.
Urgent help If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111. If it is a serious or life-threatening emergency, call 999.
Mental health 24/7 mental health urgent response line 0800 953 0110. 24/7 mental health and wellbeing helpline 0800 915 4640 or text ‘hello’ to 07860 022 846. More information available at www.westlancashireccg.nhs.uk/mentalhealth.
Emergency Dental If you have an urgent dental need you can call the Lancashire Dental Helpline on 0300 1234 010 from 10am – 5pm everyday over the Spring Bank Holiday weekend.
To support NHS services, it is important that you do not visit hospitals or doctors’ surgeries with dental problems.
Further help If you need further practical support for example with food, please contact West Lancs Together www.westlancs.gov.uk/westlancstogether. Call 0800 616 667, Monday to Friday 9am – 5pm and from 10am – 2pm on Saturday. Sunday and Bank Holidays.