WEST Lancashire MP Rosie Cooper met Citizens Advice staff at a reception in the Houses of Parliament and heard how they have helped thousands of people in the borough.
The event showcased an interactive map of West Lancashire, and reported to the MP the issues that people contacting Citizens Advice are facing.
It shows that Citizens Advice has recently helped 2,833 people. The top three problems people needed assistance with were debts; benefits and tax credits and employment.
According to its latest Impact Report, Citizens Advice helps to solve four in five of people’s problems when they ask for help.
This reduces the number of people who turn to public services for support on welfare, health and housing issues.
For every £1 invested in the Citizens Advice service, the government and public services save £2 - amounting to £420 million last year.
MP Cooper said: “Citizens Advice has been on the frontline helping people for the past 80 years which means they have incredible insight into the problems people face.
“I’m always interested to hear how local organisations like Citizens Advice are helping my constituents and with what issues, and considering which issues constituents report to me and seek my advice on also, and how we can tackle the root causes and not just assisting each individual in resolving their case.
“Citizens Advice - with its army of volunteers - is tremendous at providing support for people living in West Lancashire. I will continue to work closely with them for the benefit of residents.”