Post office staff praised for delivering during height of virus outbreak

Post office staff praised for delivering during height of virus outbreak

by Tom Martin (August 2020)

STAFF at a Burscough post office have been praised for “going above and beyond” during lockdown to help their community.

Burscough Bridge Post Office was a finalist in the ‘We’re Stronger Together’ awards, which were held recently to recognise staff who helped to keep post delivered during the pandemic.

Led by Postmaster Craig Greenhalgh, the staff were praised by Post Office Chief Executive Nick Read.

Post Office Area Manager Victoria Patching, said: “The team at Burscough Bridge Post Office were nominated for the Local Hero award for going above and beyond during the ongoing pandemic.

“Since lockdown started, they have remained open for every single possible hour including two Bank Holidays when they should have been closed, to provide the community with essential services.

“The Postmaster has picked up mail from vulnerable customers, helped fellow retailers claim government support grants and loans, and opened an hour earlier every morning to help a business banking customer keep their cash flow.

“Burscough Bridge Post Office serves their community with total dedication and determination to delivering excellent customer service day in and day out.”

Nick Read, Chief Executive at the Post Office, said: “I have heard many inspiring stories of postmasters going the extra mile and I have welcomed the opportunity to hear first-hand how postmasters in the north west and north Wales have fared during the pandemic including Burscough Bridge. All retailers have been affected and Post Office was no exception.

“Post Office branches have a vital role to play in supporting their customers and communities, as well as helping small businesses and independent retailers get back on their feet.”

West Lancashire MP Rosie Cooper also praised the staff, saying: “Congratulations to Burscough Bridge Post Office for reaching the finals in the Local Hero category of the ‘We’re Stronger Together’ awards for service during the Covid-19 pandemic.

“The service provided by the Post Office during the lockdown has been invaluable and my thanks to Craig Greenhalgh and his team for supporting residents in Burscough and West Lancashire over the past six months.”

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