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Share your hospital experience at special online event

Share your hospital experience at special online event

by Danielle Thompson (December 2020)

HAVE you visited the Aintree or Royal Liverpool hospital sites of Liverpool University Hospitals NHS Foundation Trust during the pandemic?

Maybe you went to the A&E department, had Covid-19 and needed treatment, or had an outpatient appointment? If so, Healthwatch Sefton wants to hear about it because it is local people’s feedback which helps the NHS understand what it has been like as a patient and to learn where it is doing well and where it may need to improve.

The coronavirus pandemic has meant Healthwatch Sefton, the independent health and care consumer champion, hasn’t been able to hold its usual hospital stands to hear people’s experiences of using health and care services. As a way of gathering this important feedback Healthwatch Sefton, together with Healthwatch Liverpool, is inviting local residents to a special online engagement event via Zoom between 11am and 12.30pm on on Thursda (December 10).

The joint virtual engagement event will see residents of both Liverpool and Sefton come together in two separate groups to share their experiences.

Wendy Andersen, engagement manager at Healthwatch Sefton, explained that the feedback will be treated in confidence and commented: “It is important for people to know any information they share will remain anonymous but it will be vital in helping both Aintree and the Royal Liverpool Hospitals improve health and care services where necessary.”

Places are limited so booking is essential. If you live in Sefton and want to take part, contact Wendy via email at wendy.andersen@healthwatchsefton.co.uk or call Freephone 0800 206 1304.

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