Santander closure plans are a huge blow for Bootle

Santander closure plans are a huge blow for Bootle

by Tom Martin (March 2021)

More than 2,000 Santander staff from Bootle will be impacted by the banking giant’s decision to close 111 branches across the country. 

It means the £75million plans to build a new headquarters in Bootle have been scrapped and local offices will close.

Around 2,100 colleagues in Bootle will be impacted and will be offered dual location working arrangements. Santander say around 1,800 of these colleagues have already been working from home during the pandemic.  The company say they will be renting ‘collaboration space’ close to the original site in Bootle and that they will retain 7 branches within 10 miles of the Bootle site.  

Santander have also committed to working closely with Sefton Council and the local community to discuss potential opportunities for the site.

The decision to close so many branches has been made due to a reduction in branch visits, which the company says is a long-term trend that had been accelerated by the pandemic.

Adam Bishop, Head of Branches, said: “Branch usage by customers has fallen considerably over recent years so we have made the difficult decision to consolidate our presence in areas where we have multiple branches relatively close together. The majority of the closing branches are within three miles of another branch and the furthest is five miles away.  

We will provide every support to customers of closing branches to find alternative ways to bank with us that best suit their individual needs. We are also working alongside our unions to support colleagues through these changes and to find alternative roles for those impacted wherever possible. We continue to believe that branches have an important role to play and we expect the size of our network to remain stable for the foreseeable future.  

We are committed to supporting our customers and responding to changes in the way customers want to access services.” 



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