IN the past few days, friends have been telling me that they have received phone calls telling them that their National Insurance Number has been “compromised”.
If you’ve received a pre-recorded message or phone call claiming your National Insurance number has been compromised, you can safely ignore it. It’s a scam. I have been told that an official sounding voice usually claiming to be from the National Crime Agency or ‘National Office for Serious Crimes’ has been cold calling unsuspecting members of the public, asking them to call back urgently. Fraudsters will then try to manipulate you into handing over personal information using a web of lies and threats. Dozens of people targeted by this scam over the past few months. Action Fraud data shows it is the most reported phone scam of this year so far, having received more than 1,000 reports.
One victim said that when he returned the call he was falsely told that someone had been using his National insurance number (NINO) to claim Universal Credit.The scammer told him that if he didn’t hand over his personal details so they could make a ‘correction’ he would be liable to repay thousands of pounds in fraudulently claimed benefits and could be sent to prison. At this point he realised something wasn’t right and put the phone down, but the scammers continued to try and get in touch with him for more than a week.In reality, there’s very little damage anyone could do with just your National Insurance number, even if someone had access to it.
But your other personal details, such as your name, date of birth, address and bank details are much more valuable to criminals. They could use this information to target you with more personalised scams, or try to gain access to your accounts.
No government organisation would ever pressure you to hand over sensitive information, and if you’re uncomfortable or unsure, just hang up. The National Crime Agency is unlikely to call consumers directly about their National Insurance numbers. Which? has contacted it about this cold call and will publish any response here.
If you have concerns about your National Insurance number you can visit Gov.uk which offers contact numbers and web chat support.
Another scam reported the other day concerns phishing texts as follows : If you receive a text message that looks like the one shown.
3 steps to take are: IGNORE: Do not click any links. REPORT: Report it by forwarding to 7726. DELETE: Remove the text from your phone.
Money Advice Mondays are back! Sefton Citizens Advice debt advice service drop-in face-to –face sessions are now, offering advice by video-call. The service will be available on Mondays from 10.00am-12pm. For information you should check out our “How We Can Help” page on our website www.seftoncab.org.uk.
.If you or someone you know is struggling to pay bills or outstanding debts, Citizens Advice may be able to help. Citizens Advice Sefton telephone service is available: Help To Claim advice line number for help claiming Universal credit is 0800 144 8444. 8am to 6pm. Mon to Fri. For general advice . 0808 278 7841 (freephone) Mon – Fri 9.30am – 4.30pm and text relay for people with hearing impairment: Text relay: 03444 111 445 for people with hearing impairment .The debt number is 0151 318 6407. 9.30 to 4.30 Mon to Fri. Our local website address is- www.https://seftoncab.org.uk/
Citizens Advice Lancashire West telephone is available between 9.00am – 5.00pm Monday to Friday, & 9.00am and 1.00pm Saturdays on Adviceline 0344 245 1294 and Help to Claim line
0800 144 8 444. Their website address is – www.citizensadvicelancashirewest.org.uk